Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means.

Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose.

Age Verification

Gaming services in Australia are strictly regulated. You must be at least 18 years of age (or the legal age in your state or territory) to participate in online pokies and casino games.

If you are under the legal age, please do not use gaming services. If you suspect someone underage is gambling, please report it to the relevant authorities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to recover money you've lost
• Thinking about gambling constantly or planning your next gaming session
• Needing to gamble with increasing amounts to get the same excitement
• Feeling anxious, irritable, or restless when you try to cut back or stop
• Hiding your gambling activities from family, friends, or partners
• Lying about the amount of time or money spent on gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gambling
• Neglecting work, school, family, or other responsibilities
• Continuing to gamble despite negative consequences

If you recognize any of these signs in yourself or someone you know, it's important to seek help immediately.

Self-Help Tools & Responsible Gaming Features

Many online gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
• Time-Out/Cooling-Off Periods: Take a temporary break from gaming for hours, days, or weeks
• Reality Checks: Enable reminders during gaming sessions to help you track time and spending
• Self-Exclusion: Exclude yourself from gaming platforms for an extended period (weeks to years)
• Account Closure: Permanently close your gaming account if needed

Use these tools proactively. Set limits that are meaningful and stick to them.

Support Organizations in Australia

If you or someone you know is struggling with problem gambling, help is available:

Australia

• Gambling Help Online
  Free, confidential support and counselling for problem gambling
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7, free call)

International Support (for reference)

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  National self-exclusion scheme
  www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

If You Have a Problem, Seek Help Today

Problem gambling is a real issue that affects individuals and families. You are not alone, and help is available.

If you're concerned about your gambling habits or those of someone else, please contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au. The service is free, confidential, and available 24/7.

Take action today. Your wellbeing matters.